The CEA have stated very clearly that 95% of all accidents and incidents on boiler plant is due to Bad Management of Boiler Water Treatment. Members of CEA and those of ICOM developed BG04 Boiler Water Treatment Guidance, a guide that industry really needed for many years. The training course for boiler water treatment training was developed by Deep Water Blue and with support from CEA which has proved to be an excellent course delivered by Mick Casey and his team at DWB over two days. The delegate feedback is that this course is excellent, delivered in plain English and easy to understand for anybody responsible for boiler water treatment on site, it also allows that person to challenge a contractor who is looking after their boiler water treatment, a first for non-chemists. As one of the recent delegates mentioned this is not for chemists but is for operators and managers along with engineers "this is a must for all boiler Operator and Managers".David Kilpatrick, Director of The Combustion Engineering Association.