The General Data Protection Regulation (GDPR) is a new EU regulation which came into effect on 25th May 2018. GDPR provides you with greater control over your personal data and places greater accountability on organisations who process it.
Please read this Privacy Notice to understand:
For further information contact our Privacy Officer (details are provided below).
Deep Water Blue Ltd is a UK based water treatment specialist company managing water and waste treatment for steam production, heating systems, cooling towers and process operations. To enable us to provide these products & services we process your personal data, such as contact and payment details. We need to process most of this personal data under the terms of a contract we have with you or to meet legal obligations.
|Processing Purpose||Categories of data processed||Legal basis|
|Accounting, administrative & financial||
|Chemical supply - for water treatment purposes||
|Consultations and risk assessments - for water treatment and hygiene||
|Health & safety||
|Marketing including sending newsletters & invitation to attend training events||
|Monitoring of systems||
|Water Management and Maintenance(vStream web portal)||
|Website usage analytics||
If you choose not to provide us with your personal data, it may mean that we are not able to:
We will tell you when we ask for information which is not a contractual requirement or is not needed to comply with our legal obligations.
We only keep your information for as long as there is a business reason, or where regulations say we must. For vSteam data this is for 5 years after lapsed trading. But it will vary depending on the type of data we hold, and the type of products/services provided to you.
We share your information with the following types of recipients:
These data transfers are mainly within the UK and European Economic Area (EEA). Sometimes these recipients might transfer data outside of the EEA. If they do, we will take steps to ensure appropriate safeguards are in place e.g. contracts to protect your privacy.
We use ClassMarker to host our training & testing materials. This company is based in Australia. Your email address (used to logon & identify you) and any tests that you carry out will be transferred to them. The legal basis for this transfer is the contract that we have we you. Click on the following link to view ClassMarker’s privacy notice and the safeguards they have in place.
Where you have consented, or you are an existing customer, we would like to contact you from time to time for marketing purposes. You may opt out of this marketing at any time by contacting our Privacy Officer (details are provided below).
If you have any further questions or you wish to exercise your rights, contact our Privacy Officer using the details on our contacts page.
Where a request relates to one of your rights, to make it easier for us to identify you and your personal data, we will ask that you provide the following:
Where relevant we may ask for further proof of identify.
We would like it if you contacted us first to see if we can resolve the issue. But, if you have an issue with how we are processing your personal data, you have the right to raise this with the Information Commissioner at any time (Tel: 0303 123 1113 or https://ico.org.uk/).
This page was last updated in Feb. 2019.